The following Acceptable Use Policy (AUP) / Legal Agreement will set forth general and specific information in regards to the use of HostCare247 infrastructure. Infrastructure in this regard will consist of, but not be limited to, bandwidth, transport, servers, switches, IP address and any other equipment that will transmit, receive or otherwise be a vehicle of transmission of data of any sort.
HostCare247 strongly prohibit the use of any our service for any illegal activities. User shall not include content, or internet links to content on the websites that contain, promote or involve any of the following. Examples include but are not limited to:
- Child pornography.
- Promotes illegal activity.
- Copyright infringement.
- Is otherwise malicious or fraudulent.
- Botnets/Virus/Malware/IRC or IRC Bots.
- Excessive violence (including threats and harassment).
- Unfair or deceptive under consumer protection laws.
- A risk to a person’s safety or health (including the general public).
- Sending unsolicited bulk and/or commercial information, email over the Internet.
When HostCare247 becomes aware of possible violations of this agreement, HostCare247 may initiate an investigation that may include gathering information from you and the complaining party, if any, and examination of material on HostCare247 servers.
HostCare247 shall not be in default of any obligation under the Agreement if the failure to perform the obligation is due to any event beyond HostCare247’s control, including, without limitation, signification failure of a portion of the power grid, significant failure of the Internet, natural disaster, war, riot, insurrection, epidemic, strikes or other organized labor action, terrorist activity, or other events of a magnitude or type for which precautions are not generally taken in the industry.
HostCare247, provides 24 x 7 technical support to our subscribers (except for few holidays and short company meetings when we close our center.) All servers housed at our facility are unmanaged, We only ensures that the server is online and is remotely accessible. DefeatDDos does not offer tech support for application specific issues such as cgi programming, html or any other such issue. We don't provide technical support for YOUR customers.
HostCare247 is not responsible for backing up your data, it is the sole responsibility of the user of the service. If no additional backup service is ordered, your service data is NOT backed up by us and it is the responsibility of the client to maintain backups or have a solution for this. You may purchase an additional hard drive and maintain backups to it as the simplest solution, or you can contact us to know about various backup services We do offer.
HostCare247 shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from HostCare247's servers going offline or being unavailable for any reason whatsoever. Furthermore, HostCare247 shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of HostCare247's servers. All damages shall be limited to the immediate termination of service.
You must provide us with, and keep current, good contact information for you. E-mail, fax, and telephone contacts are used. If you have any false information given while ordering or account ordered. Your account will be refunded or a account suspension given until further notice.
The amount you pay for hosting will never increase from the date of purchase. We reserve the right to change prices listed on HostCare247, and the right to increase the amount of resources given to plans at any time.